Privacy Policy

WHO WE ARE

Business Name: The Bay Self Drive Car Hire
Website: www.thebayselfdrivecarhire.com.uk
Contact Email: michael@thebayselfdrivecarhire.co.uk

We act as the data controller for the personal information we collect.

INFORMATION WE COLLECT

We may collect and process the following personal data:
Information you provide to us:

• Full name
• Email address
• Telephone number
• Driving licence details
• Proof of identity (where required)
• Booking and hire details
• Any information you submit via contact or booking forms
• Information collected automatically:
• IP address
• Browser type and version
• Pages visited on our website
• Date and time of visits

This information helps us improve our website and services.

HOW WE USE YOUR INFORMATION

We use your personal data to:

✔ Process bookings and enquiries
✔ Verify identity and driving eligibility
✔ Communicate with you regarding your hire
✔ Comply with legal and insurance requirements
✔ Improve our website and customer experience
✔ Respond to questions or requests

We do not sell your personal data to third parties.

LEGAL BASIS FOR PROCESSING

We process your data under the following legal bases:

• Contractual necessity – to provide car hire services
• Legal obligation – to meet regulatory and insurance requirements
• Legitimate interests – to operate and improve our business
• Consent – where you have given explicit permission

SHARING YOUR DATA

• We may share your data with:
• Insurance providers
• Payment processors
• Legal or regulatory authorities (if required)
• All third parties are required to respect the security of your data and treat it lawfully.

DATA STORAGE & SECURITY

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Your data is stored securely and only accessed by authorised personnel.

HOW LONG WE KEEP YOUR DATA

• We retain personal data only for as long as necessary to:
• Fulfil the purpose it was collected for
• Meet legal, accounting, or insurance requirements
• When data is no longer required, it is securely deleted or anonymised.

YOUR DATA PROTECTION RIGHTS

• Under UK data protection law, you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at:
📧 michael@thebayselfdrivecarhire.co.uk

COOKIES

Our website may use cookies to improve functionality and user experience.
You can control or disable cookies through your browser settings.

For more information, please see our Cookie Policy.

THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown above.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 michael@thebayselfdrivecarhire.co.uk